Distribution Channel Reengineering: A Case Study
Abstract
For the last few decades there has been growing interest in making more integrated business decisions across larger segments of the logistic and distribution networks. Modern information technology is allowing this idea to be implemented, but there is need to develop a way of effective use of information technologies that support this business direction. In this paper a methodology to assist distribution networks reengineering with the aim of integrating logistic processes within the distribution supply chain has been promoted. The emphasis of methodology is on the business processes modelling and reengineering in the distribution network. Finally, this paper presents an oil company case study to illustrate how the methodology can be applied in practice.
Keywords: distribution process, business process modelling, reengineering, information sharing, logistics
References
Chen, F.: Echelon recorder points, installation reorder points, and the value of centralized demand information, Management Science, Vol. 44, No. 12, 1998, pp. 221-234
Dejonckheere, J., Disney, S.M., Lambrecht, M.R., Towill, D.R.: The impact of information enrichment on the Bullwhip effect in supply chains: a control theoretic approach, European Journal of Operations Research, Vol. 153, No. 3, 2004, pp. 727-750
Ferguson, M., Ketzenberg, M.E.: Information sharing to improve retail product freshness of perishables, Production and Operations Management, Vol. 15, No. 1, 2006, pp. 57-73
Trkman, P., Stemberger, M.I., Jaklic, J., and Groznik, A.: Process approach to supply chain integration, Supply Chain Management: An International Journal, Vol. 12, No. 2, 2007, pp. 116-128
Vaculik, J., Michalek I., Kolarovszki P.: Principles of selection, implementation and utilization of RFID in supply chain management, Promet-Traffic&Transportation-Scientific Journal on Traffic and Transportation Research, Vol. 21, 2009, pp. 41-48
Trkman, P.: The critical success factors of business process management, Int. j. inf. management. [Print ed.], Vol. 30, No. 2, 2010, pp. 125-134
Persson, G.: Logistics process redesign: Some useful insights, Int. Journal of Logistics Management, Vol. 6, 1995, pp. 13-25
Groznik, A., Trkman, P.: Business renovation towards succesfull supply chain management in oil industry, E-commerce 2006: Proceedings of the IADIS International Conference, Porto, Portugal, December 9-11, 2006. Porto: International Association for Development of the Information Society, 2006, pp. 230-237
Knez, M., Rosi B., Mulej M., Lipicnik M.: Competitiveness by Requisitely Holistic and Innovative Logistic Management, Promet-Traffic&Transportation-Scientific Journal on Traffic and Transportation Research, Vol. 22, 2010, pp. 229-237
Andersen, P., H., Rask M.: Supply chain management: new organisational practices for changing procurement realities, Journal of Purchasing and Supply Management, Vol. 9, No. 2, March 2003, pp. 83-95
Veselko, G., Jakomin I.: Coordinating Supply Chain Management Strategy with Corporate Strategy, Promet-Traffic&Transportation-Scientific Journal on Traffic and Transportation Research, Vol. 20, 2008, pp. 119-124
Skerlavaj, M., Song, J., H, Lee, Y.: Organizational learning culture, innovative culture and innovations in South Korean firms, Expert syst. appl.. [Print ed.], Vol. 37, No. 9, 2010, pp. 6390-6403
Bosilj-Vuksic, V., Indihar-Stemberger, M., Jaklic, J., and Kovacic, A.: Assessment of E-Business Transformation Using Simulation Modelling, Simulation, Vol.78, No. 12, 2002, pp. 731-744
Adesola, S. and Baines, T.: Developing and evaluating a methodology for business process improvement, Business Process Management Journal, Vol. 11, No. 1, 2005, pp. 37-46
Castano, S., Antonellis V. D., Melchiori, M.: A methodology and tool environment for process analysis and reengineering, Data & Knowledge Engineering, Vol. 31, No. 3, 1999, pp. 253-278
Fuente, M. V., Ros, L., Ortiz, A.: Enterprise modelling methodology for forward and reverse supply chain flows integration, Computers in Industry, Vol. 61, No. 7, 2010, pp. 702-710
Harmon, P., Davenport, T.: The BPTrends Process Redesign Methodology, Business Process Change, 2007, pp 353-383
Stefanovic, D., Stefanovic, N., Radenkovic, B.: Supply network modelling and simulation methodology, Simulation Modelling Practice and Theory, Vol. 17, No. 4, 2009, pp. 743-766
Maslaric, M.: Prilog istrazivanju uticaja karakteristika informacionih tokova na planiranje i koordinaciju logistickih procesa u lancima snabdevanja [An approach to investigating the impact of information characteristic on logistic processes planning and coordination in supply chains]. Master Thesis, Faculty of Technical Sciences, University of Novi Sad, Serbia, 2008
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
