Relating Efficiency with Service Compliance Indices in Public Transportation Using Slack-based Measure Data Envelopment Analysis and Shadow Prices

  • Wilfredo F Yushimito School of Engineering and Sciences Universidad Adolfo Ibáñez
  • Paulo N Alves, Jr. School of Engineering of São Carlos (EESC)University of São Paulo (USP)
  • Enrique Canessa School of Engineering and Sciences Universidad Adolfo Ibáñez
  • Filadelfo de Mateo School of Industrial Engineering Universidad de Valparaiso
Keywords: bus service efficiency, public transportation, bus service compliance indices, slack-based data envelopment analysis, shadow prices

Abstract

In many countries, bus operators are private companies whose service has been leased by government agencies. These agencies develop service compliance indices or measures to keep track of factors such as passenger satisfaction, frequency, and regularity but do not necessarily include the objectives of the operators in the assessment. In this paper, we used slack-based measure data envelopment analysis (SBM) to investigate whether it is possible for a bus operator to be efficient (from a private perspective) and match required standards of frequency and regularity. In doing so, data collected from two major bus operators in Santiago, Chile has been used comprising 99 services. The results show that when private objectives, namely revenues, are included in the analysis, bus operators do not necessarily seek to improve the regularity of their service. Moreover, it was found that some bus services are on the efficient frontier while keeping low performance measure standards. Using the shadow prices of the models, it was also found that improving the performance measures will be hard for many bus services unless there is a significant change in factors that are not under control of the operators (i.e., number of stops, length of the route, etc.). This shows the difficulty of correctly aligning the private objectives of operators with agencies’ objectives.

Author Biographies

Wilfredo F Yushimito, School of Engineering and Sciences Universidad Adolfo Ibáñez

Assistant Professor in the Department of Engineering and Sciences at the Universidad Adolfo Ibáñez, Chile. He holds a Ph.D. in Transportation from Rensselaer Polytechnic Institute and masters from Rensselaer Polytechnic Institute and the University of Puerto Rico in Applied Mathematics, and Industrial Engineering respectively. His interests are in network modeling, travel demand models, logistics, and public transportation.

 

Paulo N Alves, Jr., School of Engineering of São Carlos (EESC)University of São Paulo (USP)

Ph.D. Candidate in Production Engineering in the University of São Paulo (USP) - School of Engineering of São Carlos (EESC), Brazil and CAPES scholarship holder. He holds a Master degree in Production Engineering from São Paulo State University (UNESP). His research is on Network Data Envelopment Analysis, Optimal Control Theory, and Inventory Control.

Enrique Canessa, School of Engineering and Sciences Universidad Adolfo Ibáñez
Associate Professor in the Department of Engineering and Sciences at the Universidad Adolfo Ibáñez, Chile. He holds a Ph.D. in CIS and an MBA from the University of Michigan. His interests are the analysis of complex systems using ABM and genetic algorithms applied to robust design.
Filadelfo de Mateo, School of Industrial Engineering Universidad de Valparaiso
Professor of the School of Industrial Engineering at the Universidad de Valparaiso, Chile. He holds a Ph.D. in Economics from the University of New England, Australia and  a Master of Science in Chemical Engineering from the University of Houston.  His interests are in economics, energy  and productivity measurement.

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Published
2018-12-21
How to Cite
1.
Yushimito WF, Alves, Jr. PN, Canessa E, de Mateo F. Relating Efficiency with Service Compliance Indices in Public Transportation Using Slack-based Measure Data Envelopment Analysis and Shadow Prices. PROMET [Internet]. 2018Dec.21 [cited 2019Jun.20];30(6):661-70. Available from: https://traffic.fpz.hr/index.php/PROMTT/article/view/2758
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Articles