Analysis of Indicators of Corporate Responsibility in Road Freight Transport: Results of Transport Companies and FMCG Retailers in Serbia
AbstractThe aim of this paper is the analysis of indicators of corporate responsibility in road freight transport, with special emphasis on freight transport and delivery to Fast Moving Consumers Goods (FMCG) retailers and final consumer. The main task is to rank the importance of corporate responsibility indicators in freight transport from the perspective of the management of transport companies, as well as management of retail stores. In this context, empirical research was conducted on a sample of 124 managers of transport enterprises and 181 managers of FMCG retailers in Serbia. The results showed that the impact of indicators does not depend on the region, transport company and retail store. The indicators show a statistically significant dependence on FMCG type that is being transported. The conducted analysis and achieved results are important in practice as they show to the management of transport companies which indicators should be developed, so that customers (retailers), and thus the users of final products are satisfied. Disadvantages of the existing research and suggestions for future studies are provided in the paper.
Kač SM, Gorenak I, Potočan V. Influence of Relationship Commitment and Trust on Collaborative Behaviour in Supply Chains. Promet – Traffic & Transportation. 2015;27(1):77-84. doi: 10.7307/ptt.v27i1.1575.
Storeygard A. Farther on Down the Road: Transport Costs, Trade and Urban Growth in Sub-Saharan Africa. World Bank Policy Research Working Paper. 2013;6444:1-55.
Verhoef E, Nijkamp P, Rietveld R. The trade-off between efficiency, effectiveness, and social feasibility of regulating road transport externalities. Transportation Planning and Technology. 1996;19(3-4):247-263. doi: 10.1080/03081069608717572.
Holl A. Manufacturing location and impacts of road transport infrastructure: empirical evidence from Spain. Regional Science and Urban Economics. 2004;34(3):341-363. doi: 10.1016/S0166-
Francois JF, Wooton I. Trade in International Transport Services: The Role of Competition. CIES Working Paper. 2000;4:1-26. doi: 10.2139/ssrn.231238.
Murtič S, Lisec A. Models of Inter-Organizational Logistics Management in Slovenia. PROMET - Traffic&Transportation. 2015;27(1):97-104. doi: 10.7307/ptt.v27i1.1320
Andersen M, Skjoett-Larsen T. Corporate social responsibility in global supply chains. Supply Chain Management: An International Journal. 2009;14(2):75-86. doi: 10.1108/13598540910941948.
Maloni M, Brown M. Corporate Social Responsibility in the Supply Chain: An Application in the Food Industry. Journal of Business Ethics. 2006;68(1):35-52. doi: 10.1007/s10551-006-9038-0.
De George RT. [Poslovna etika]. Belgrade: Filip Višnjić Ip; 2003. English
Jusufranić I. Osnove drumskog transporta – tehnologija – organizacija – ekonomika – logistika – upravljanje. Travnik: Saobraćajni fakultet; 2007. Bosnian
McWilliams A, Siegel D. Corporate social responsibility: a theory of the firm perspective. Academy of Management Review. 2001;26(1):117-127. doi: 10. 5465/AMR.2001.4011987.
Garriga E, Mele D. Corporate Social Responsibility Theories: Mapping the Territory. In: Poff DC, Michalos AC, editors. Advances in Business Ethics Research, Springer Netherlands; 2012. p. 69-96.
[Statistical Yearbook of Republic of Serbia]. Beograd: Zavod za statistiku Republike Srbije; 2014. Serbian
Berber N, Šušnjar GS, Slavić A, Baošić M. Relationship between Corporate Social Responsibility and Human Resource Management - as new management concepts – in Central and Eastern Europe. Engineering Economics. 2014;25(3):360-369. doi: 10.5755/j01.ee.25.3.4222.
Besley T, Ghatak M. Retailing Public Goods: The Economics of Corporate Social Responsibility. Journal of Public Economics. 2007;91(9):1645-1663. doi: 10.1016/j.jpubeco.2007.07.006.
Banejree SB. Corporate Social Responsibility: The Good, the Bad and the Ugly. Crit Sociol January. 2008;34(1):51-79. doi: 10.1177/0896920507084623.
Radun V, Đurić R, Kostadinović-Krasić D. Using Competitive Intelligence in Assessing CSR as Competitiveness Factor in Financial Sector. Anali Ekonomskog fakulteta u Subotici. 2013;49(29):273-291.
Đurić Ž, Subotić D. Poslovna etika (in Serbian) (Eng. Business Ethics). Belgrade: Institute for Political Studies; 2005.
Kreutzberger ED. Distance and time in intermodal goods transport networks in Europe: A generic approach. Transportation Research Part A: Policy and Practice. 2008;42(7):973-993. doi: 10.1016/j.tra.2008.01.012.
Dablanc L. Goods transport in large European cities: Difficult to organize, difficult to modernize. Transportation Research Part A: Policy and Practice. 2007;41(3):280-285. doi: 10.1016/j.tra.2006.05.005.
Van Schijndel WJ, Dinwoodie J. Congestion and multimodal transport: a survey of cargo transport operators in the Netherlands. Transport Policy. 2000;7(4):231-241. doi: 10.1016/S0967-070X(00)00023-8.
Sullivan M. Statistics: Informed Decisions Using Data. New Jersey: Prentice Hall; 2007.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).